Handling difficult conversations at work

A recent published report by Learning Consultancy Partnership entitled Handling difficult conversations at work, based on findings from a survey of over 100 managers and L&D professionals.

The report also includes a guide for managers to follow when preparing for difficult conversations at work.

Over 100 management and human resources professionals completed the survey and as a result some very interesting responses have been revealed.

The most difficult conversations subjects for managers are:

Behavioural issues (23%), Poor performance (20%), Personal hygiene (20%), Firing or redundancy (11%), Absence and lateness (6%), Communicating charge (5%), An individual with personal difficulties (3%)

The most difficult conversations subjects when addressing managers:

Requesting a payrise (32%), Asking for feedback (25%), Agreeing targets (13%), Challening manger (13%), Managers behaviouir (5%), Poor management (5%), Seeking promotion (2%)

To read the full report, results and guide please click here

Article and information provided by Learning Consultancy Partnership


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